Prism PC Requirements 

	Recommended Specification	Minimum Specification
Processor	Quad Core CPU 3.2 Ghz	Dual Core CPU 2.4 Ghz
Memory	8GB	4GB
GPU	DirectX 12 Compatible Graphics card with feature levels 11_1 and above   2 GB Video Memory	DirectX 12 Compatible Graphics card with feature levels 11_1 and above   1 GB Video Memory
Hard Drive	SSD 256GB + 20% free space	SSD Drive 120GB + 20% free space
Operating System	Windows 101	Windows 101

 

For optimal performance, we recommend using a dedicated Windows PC that is not connected to the internet and has anti-virus/firewall services disabled, including Windows Defender. This is to prevent back-end communication issues required by the software and its services. 

When running on a computer with less than the recommended specification, the software may not run as well or as fluidly as it is supposed to.  

Installing Prism Software 

The Prism software requires the C++ Runtime to run, and will be installed with Prism. 

If you are upgrading from a previous version Prism, applications that are already installed will be upgraded, if you wish to remove one of the applications please do so from the Programs and Features option in Control Panel. It is not possible to install two different versions of Prism software at the same time.

Note: It is recommended for Prism Player 1.0 only to uninstall the program before running the new Player installer 

It is not possible to install older versions of Prism software if later versions are already installed. In such situations, please uninstall all the Prism software and associated applications following the instructions below and then reboot before continuing with the installation. 

After the software has been installed, Prism requires a hardware key to be connected before the application can be used. If the software does not recognise the hardware key, a message will be displayed ‘No valid Prism license Found’.

Prism Player installs a software license, so there is no need to plug in any hardware key, however you will need to be on an active internet connection for the license to automatically install.