Download Utility
The recovery stick creator is a utility which allows you to create a bootable USB stick that contains all the files required to reinstall the entire console operating system. This should be downloaded to and run from the hard drive of your computer. When the recovery creator runs it will allow you to format and setup a USB memory stick plugged into the computer which can then be used to recover the console.
From v11.1, instead of the recovery creator being one large download, it is now provided as a web installer which is a small application that will download the required files when it is run. There are three options when you start the web installer:
Install from Internet
Download all the required files and immediately create the recovery stick in one operation. If you cancel the download or lose your Internet connection selecting this option again will resume download from where it was previously. Downloaded files will be kept after recovery stick has been created to allow you to create further recovery sticks without having to download the files again.
Download without Installing
This will only download the required files allowing you to run the recovery creator later without an Internet connection to create the recovery stick. As above this will resume any partially completed downloads.
Install from Local Directory
Create a recovery stick using files previously downloaded by the recovery creator. This option does not require an Internet connection but does require the files to already be downloaded to your computer.
The Local Download Directory box at the bottom of the page is the directory that should be used to store the files downloaded from the Internet or where the files have previously been downloaded to be the recovery creator. This should be a directory on the hard drive of your computer with at least 6GB of available space.
When creating the recovery stick you will be shown a drop-down list of all the USB memory sticks connected to your computer. You will require an 8GB USB memory stick (Maximum size 16GB), it is normally best to leave the format option selected however this means that the entire contents of the USB stick will be wiped so please ensure that you have backed up any files before proceeding.
The Recovery Environment
Once the recovery stick has booted you will be guided through a few steps where you can read and agree to the licence agreement, select the type of recovery that you wish to perform and enter the serial number of the console. The serial number will be pre-filled with the current serial number so should not normally need to be changed.
There are three types of recovery available:
Standard Recovery
Will wipe the main operating system partition while preserving show files, personalities and licences1. With the version 10 recovery two versions of Titan will be installed simultaneously these will be the two most recent software versions installed on the console or from the recovery if that version is newer. This option may be unavailable if there is not enough space on the operating system partition. This normally the best option to choose.
Factory Restore
Will repartition the hard drive and wipe all personal files from the console however the licence will be preserved. This option will keep the latest version of software installed on the console in addition to installing the version from the recovery. A good option to choose to wipe all user data from the console and return to default settings.
Full Erase
Will completely wipe the hard drive. All files will be erased and the console will require re-licensing. This is an advanced option and should not normally be used after a console has been installed.
Below is a table summarising the options:
| Version Installed | Shows | Personalities | Licence | |
|---|---|---|---|---|
| Standard Recovery | Two Most Recent | Preserved | Preserved | Preserved2 |
| Factory Restore | Recovery Version + Most Recent | Deleted | Recovery Version | Preserved2 |
| Full Erase | Recovery Version | Deleted | Recovery Version | Preserved2 |
2 From v12.0, licences stored on AvoKey will not be deleted when running a recovery.