Downloads (Current Versions)
Click here to read important information regarding Titan V16.0 and incompatible hardware versions
If you are updating from a software version below Titan V15.0, you need to run the v15.0 recovery before upgrading.
| Name | Description | AvoKey Requirements | Download |
| Sapphire Touch v15.1 Upgrade Installer | – Upgrade consoles running v12.0 & v15.0 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 466.8 MB 08/03/2022 |
| Sapphire Touch v15.0 Recovery Creator | – Fixes occasional rendering issue while using internal Capture. – Longer and more complex install process, allow 48 hours. – Show files may be deleted, please backup first. |
Internal AvoKey required | Download 2.4 MB 28/04/2021 |
| Sapphire Touch v15.0 Upgrade Installer | – Upgrade consoles running v12.0 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 272.6 MB 13/04/2021 |
| Sapphire Touch v14.0 Upgrade Installer | – Upgrade consoles running v12.0 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 251.8 MB 20/10/2020 |
| Sapphire Touch v13.0 Upgrade Installer | – Upgrade consoles running v12.0 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 184.7 MB 06/02/2020 |
| Sapphire Touch v12.1 Upgrade Installer | – Upgrade consoles running v12.0 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 171.8 MB 11/12/2019 |
| Sapphire Touch v12.0 Recovery Creator | – Upgrade consoles running v11.2 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Internal AvoKey required | Download 2.8 MB 08/10/2019 |
| Sapphire Touch v11.4 Upgrade Installer | – Upgrade consoles running v11.1 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Not required | Download 111.2 MB 20/08/2019 |
| Sapphire Touch v11.3 Upgrade Installer | – Upgrade consoles running v11.1 recovery. – Faster install and simpler install experience, allow 2 hours. – Does not require relicensing. |
Not required | Download 111.0 MB 18/04/2019 |
| Sapphire Touch v11.1 Recovery Creator | – Improvements to performance, recommended for large shows – Longer and more complex install process, allow 48 hours – Relicensing required, please allow 48 hours for upgrade. |
Not required | Download 2.8 MB 26/09/2018 |
NOTE: For older versions of Titan visit our archive by clicking here
ECN’s
| Code | Title | Download |
| ECN-0211 | Sapphire Motor Fader Belt Repair | |
| ECN-0206 | Sapphire Touch Impedance Matched Ethernet | |
| ECN-0204 | Fix – Failed to create bootable BIOS stick! (Error: 2) | ECN 0204 – Windows 10.zip |
| ECN-0203 | Sapphire touch motor fader board firmware | ECN-0203.zip |
| ECN-0199 | DMC Touchscreen Controller Callibration | ECN-0199_TPOffset.zip |
| ECN-0195 | Sapphire BIOS setting for reliable Ethernet |